How long will it take to receive my order?

We typically ship within 24–48 hours. Delivery usually takes 2–7 business days , depending on your location.

Do you offer returns or exchanges?

Yes! Returns are accepted for damaged or incorrect items .

Do you offer gift packaging or custom notes?

Of course! At checkout, you can choose to add gift wrapping and a personalized message for that special touch.

Can I cancel or change my order?

Orders can be changed or cancelled within 2 hours of placing them. Just drop us a message quickly and we’ll do our best!

Are your products original and high quality?

Yes, quality is our top priority. All products go through strict quality checks before shipping. We only sell what we truly love.

Can I track my order?

Absolutely! As soon as your order ships, you’ll receive a tracking link via email or SMS to monitor your delivery in real-time.

Stanley x Labubu Limited Edition Tumbler

Full Width Image - Jhango

Capacity: 40oz (approx. 1.2 liters)
Material: BPA-free stainless steel
Design: Limited-edition Labubu artwork
Lid Type: FlowState™ rotating lid with 3-position (straw, sip, closed)
Straw: Reusable & removable
Insulation: Double-wall vacuum insulated
Cold Retention: Up to 11 hours cold / 2 days iced
Fits Cupholders: Yes – narrow base fits most standard holders
Leak-Resistant: Yes (when lid closed properly)
Care Instructions: Hand wash recommended
Ideal For: Labubu fans, collectors, gifting, and stylish hydration

Easy Returns: If your product arrives damaged or defective, you can request a replacement.

Return Process: Share a photo/video of the issue with your order ID via our support channel — we’ll take care of the rest.

Eligibility: Returns are only accepted for damaged or incorrect items.

Warranty: If the product is from a brand that offers a manufacturer’s warranty, it will be clearly mentioned on the product page or in the box. Hug&Box will help facilitate warranty claims when applicable.

Non-Returnable Items: Used, washed, or physically damaged items (after delivery) are not eligible for return.