Terms and Conditions for Hug&Box
(Owned by Supply Tunnel – Sole Proprietor Company)

Welcome to Hug&Box, owned and operated by Supply Tunnel, a sole proprietor company. By accessing or using https://hugandbox.com, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the website.

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device by the website server, which help us track and analyze website usage. By using Hug&Box, you agree to the use of necessary cookies. You can manage or decline optional cookies through your browser settings. However, some essential cookies are required for the website’s functionality and cannot be disabled. Third-party services (such as embedded videos) may also use cookies when you access such content.

Unless otherwise stated, Supply Tunnel and/or its licensors own the intellectual property rights for all content on Hug&Box, including text, images, graphics, and logos. All rights are reserved. You may access content for personal, non-commercial use only. You are strictly prohibited from copying, republishing, selling, or redistributing any content from Hug&Box without prior written consent.

Certain parts of the website may allow users to post comments or reviews. By posting content, you guarantee that you have the necessary rights and permissions to share it. Your content must not violate intellectual property rights, privacy rights, or contain defamatory, offensive, or illegal material. Hug&Box reserves the right to remove inappropriate content without prior notice. By posting, you grant Supply Tunnel a non-exclusive license to use, reproduce, and display your content across its platforms.

The website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or security of these external sites. Hug&Box shall not be liable for any loss or damage resulting from your use of external links.

We strive to provide accurate product descriptions, pricing, and images. However, occasional errors or inaccuracies may occur. Prices are displayed in INR and are subject to change without prior notice. In the event of pricing errors, we reserve the right to cancel or modify orders accordingly.

When placing an order, you agree to purchase the selected products. Payments are processed securely through third-party payment gateways (e.g., Razorpay). Hug&Box is not liable for payment gateway errors or transaction failures. Upon successful order placement, you will receive an email confirmation with your order details.

We offer shipping and delivery services to valid addresses provided by you. Delivery times are estimated and may vary due to external factors. We are not responsible for delays caused by couriers, natural events, or incorrect addresses. For any delivery-related issues, you can contact us at hugandbox@gmail.com.

Our return and refund policy applies to products that are damaged or defective. Refunds will be processed to the original payment method within 7–10 business days after approval. To initiate a return, you must contact us with your order details and supporting images (if applicable).

Hug&Box and Supply Tunnel are not liable for indirect, incidental, or consequential damages arising from your use of the website. We are also not responsible for errors, inaccuracies, or service interruptions. Our maximum liability is limited to the amount you paid for the product.

By using this website, you agree to indemnify and hold harmless Hug&Box and Supply Tunnel from any claims, damages, or expenses arising from your breach of these terms, misuse of the website, or violation of third-party rights.

We reserve the right to terminate or suspend your access to the website without prior notice if you violate these terms or engage in fraudulent activities. We may also amend these Terms and Conditions at any time without prior notice. Continued use of the website indicates your acceptance of the revised terms.

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in India.

For any questions or concerns regarding these terms, feel free to contact us at:
📧 Email: hugandbox@gmail.com.
🌐 Website: Hug&Box